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At Wonder Grip Gloves, we strive to ensure that your products are delivered to you in a timely and efficient manner. Here’s what you can expect when you place an order with us:

UK Delivery

  • Cost: £8.95 per order.
  • Timeframe: 3-5 working days.

We aim to dispatch all orders within 1-2 working days from the time the order has been placed. Once dispatched, your order should arrive within the specified timeframe, depending on the delivery service chosen at checkout.

Please note, delivery times are estimates and commence from the date of shipping, rather than the date of order.

International Delivery

Currently, Wonder Grip Gloves focuses on serving customers within the UK. We are working on expanding our delivery services to include international options in the near future.

Returns Policy

We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a straightforward returns process.

Returns Process

  • Timeframe: You have 30 days from receiving your order to initiate a return.
  • Condition: Items must be returned in their original condition, unused, and in the original packaging.
  • Refund: Upon receipt and inspection of the return, we will process your refund to the original payment method within 14 days. Please note, the original delivery cost is non-refundable.

How to Return

  1. Contact our customer service team at info@cre8ivegraphics.co.uk to initiate the return process. Please include your order number and the reason for the return.
  2. You will be provided with return instructions and a return address.
  3. Pack the item(s) securely and include any paperwork related to the return.
  4. Send the package back to us using a traceable method. Please note, you will be responsible for the return shipping costs.

Faulty Items

If the item you received is faulty or not as described, please contact our customer service team immediately to arrange for a replacement or refund, including the cost of return shipping.

Contact Us

For any questions regarding delivery, returns, or your order, please contact our customer service team at info@cre8ivegraphics.co.uk. We’re here to help!

  • 12 Peel Street, Bishop Auckland,
    Co Durham, DL14 7LF
  • Phone: 01388 664097
  • info@cre8ivegraphics.co.uk
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